RENT COLLECTION

FREQUENTLY ASKED QUESTIONS

• How exactly can tenants pay rent?

  Tenants can pay rent in a multitude of ways. Whether it’s credit card, debit card, check, bank transfer, money order, or cashiers check Sleep Sound makes sure your tenants have a way to pay that works for them online or in person. The only forms of payment we will not accept are cash payments or split payments.

• Do you always enforce late fees and notices?

  Uniformity in regulation is very important for many reasons, Fair housing and setting expectations are two of the most important. For this reason Sleep Sound will always enforce notices we send out. If we do not then we create a slippery slope where tenants will test what they can get away and what boundaries they can push. This can create spillover in other aspects of management and is overall bad for you, the tenant, and us as managers.

• How many non-payments does Sleep Sound face?

  Partially due to our thorough screening, Sleep Sound faces an eviction rate of less than 1% each year. This including non-payment evictions and regular evictions. Needless to say it is not common place, nevertheless it is important to be prepared for anything.